Privacy policy

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Erwin Sattler GmbH & Co. KG , Lohenstraße 6, D – 82166 Gräfelfing

Telephone: + 49 (89) 89 55 80 6-0
Email: info@erwinsattler.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Essenziell

Essenzielle Cookies ermöglichen grundlegende Funktionen und sind für die einwandfreie Funktion der Website erforderlich.

Statistiken

Statistik Cookies erfassen Informationen anonym. Diese Informationen helfen uns zu verstehen, wie unsere Besucher unsere Website nutzen.

Marketing

Marketing-Cookies werden von Drittanbietern oder Publishern verwendet, um personalisierte Werbung anzuzeigen. Sie tun dies, indem sie Besucher über Websites hinweg verfolgen.

Externe Medien

Inhalte von Videoplattformen und Social-Media-Plattformen werden standardmäßig blockiert. Wenn Cookies von externen Medien akzeptiert werden, bedarf der Zugriff auf diese Inhalte keiner manuellen Einwilligung mehr.

Google Maps

NameGoogle Maps
AnbieterGoogle
ZweckWird zum Entsperren von Google Maps-Inhalten verwendet.
Datenschutzerklärunghttps://policies.google.com/privacy
Host(s).google.com
Cookie NameNID
Cookie Laufzeit6 Monate

Instagram

NameInstagram
AnbieterFacebook
ZweckWird verwendet, um Instagram-Inhalte zu entsperren.
Datenschutzerklärunghttps://www.instagram.com/legal/privacy/
Host(s).instagram.com
Cookie Namepigeon_state
Cookie LaufzeitSitzung

OpenStreetMap

NameOpenStreetMap
AnbieterOpenStreetMap Foundation
ZweckWird verwendet, um OpenStreetMap-Inhalte zu entsperren.
Datenschutzerklärunghttps://wiki.osmfoundation.org/wiki/Privacy_Policy
Host(s).openstreetmap.org
Cookie Name_osm_location, _osm_session, _osm_totp_token, _osm_welcome, _pk_id., _pk_ref., _pk_ses., qos_token
Cookie Laufzeit1-10 Jahre

Vimeo

NameVimeo
AnbieterVimeo
ZweckWird verwendet, um Vimeo-Inhalte zu entsperren.
Datenschutzerklärunghttps://vimeo.com/privacy
Host(s)player.vimeo.com
Cookie Namevuid
Cookie Laufzeit2 Jahre

YouTube

NameYouTube
AnbieterYouTube
ZweckWird verwendet, um YouTube-Inhalte zu entsperren.
Datenschutzerklärunghttps://policies.google.com/privacy
Host(s)google.com
Cookie NameNID
Cookie Laufzeit6 Monate

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

4. Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Outsourced data processing

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic data collection by Google Analytics

This website uses Google Analytics’ demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section “Refusal of data collection”.

5. Plugins and tools

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

When you call up a page of our website that contains a social plugin, your browser makes a direct connection with Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.

6. Newsletter / Catalogue Orders

  1. Description and Extent of the Data Processing

On our Internet website you have the possibility of subscribing to a free newsletter. During the registration for the newsletter the e-mail address and the language used are transferred to us by the input mask. Furthermore, the following data is collected during the registration and is used, in the context of dispatching the newsletter, by our service provider The Rocket Science Group, LLC/Mailchimp, on our behalf:

(1) the web ID, an explicit user identification
(2) the source of the registration
(3) the form name used for the registration
(4) date of the latest profile update
(5) geo localization & time zone
(6) language information
(7) the date of the registration

You also have the option of requesting our catalogue as a postal delivery.
For this we ask you to provide us with all the data necessary for postal delivery, such as forename, surname, street, postcode and town/city, country and the catalogue selected. These details are absolutely necessary for the order. You can also voluntarily state how you would like to be addressed, any title you may have and, if you want, an e-mail address and telephone number, in connection with your consent for further advertising contact. Other technical data collection in accordance with the newsletter order.
Your consent for the processing of the data is obtained, and reference is made to this data protection statement, in the context of the registration procedure. No special consent is required for the postal delivery of the catalogue.

In connection with the data processing for the dispatch of newsletters and catalogues, no passing-on of the data to a third party takes place. The data is used solely for the respective dispatch.

For dispatch of the newsletter we use the so-called double-opt-in procedure, i.e. we only send you a newsletter by e-mail if you have first explicitly confirmed that we should activate the newsletter service
(Art. 7 para. 1 DSGVO).

In the event of cancellation of the newsletter we store the following information:

  • the web ID, an explicit user identification
  • the newsletter campaign of the cancellation
  • e-mail ID (for The Rocket Science Group, LLC/Mailchimp)
  • contact ID (The Rocket Science Group, LLC/Mailchimp)
  1. Legal Basis for the Data Processing

The legal basis for the processing of the data after registration by the user for the newsletter and the catalogue order is, given the consent of the user, article 6, paragraph 1, letter a of DSGVO [GDPR].

  1. Purpose of the Data Processing

The collection of the user’s e-mail address is used for the delivery of the newsletter. The postal address is needed for the catalogue order, since our catalogues are only delivered by post. Further voluntary disclosure of data during catalogue orders help us to address you personally in an appropriate way.
If, when ordering a catalogue, you also give your e-mail address together with your consent to sending of advertising material on our range of products, we will treat these details like a general newsletter order.
If you voluntarily give your telephone number, we can use this for possible queries about your postal address in the event of failed deliveries.
The collection of other technical personal data in the context of the registration procedure serves to prevent misuse of the services or of the e-mail address used.

  1. Period of Storage

The data is deleted as soon as it is no longer required for achievement of the purpose for which it was collected. The user’s e-mail address is accordingly stored for as long as the subscription to the newsletter remains active. The contact details of the catalogue order are only stored for as long as your order remains active. However, the e-mail address as well as the contact data for ordering catalogues won’t be deleted if these data are necessary for further correspondence. This, for example, concerns cases where existing customers are to be contacted for contract purposes.

  1. Possibilities of Objection and Elimination

The subscription to the newsletter can be cancelled by the affected user at any time. To this end a corresponding link can be found in each newsletter.
The ordering of the catalogue relates in each case to one specimen only. It need not be separately cancelled. A cancellation of the orders can furthermore be sent as a notification in text form to the contact data (e.g. e-mail, fax, letter) given in this declaration. The cancellation also makes revocation of the consent to storage of the personal data collected during the registration procedure possible.